Results 1 to 4 of 4

Thread: Shopp ecommerce & paypal question

  1. #1

    Default Shopp ecommerce & paypal question

    I forget what I did when I linked my Shopp ecommerce with PayPal and have a question.

    My first sale (which was my own test) worked fine. I set up my Shopp ecommerce with no handling fees, only shipping fees. With my first test purchase all looked fine.

    But the next two purchases online (yeah, that's all so far but I've not promoted it until lately), PayPal added a handling fee which I don't use. Their customer service says it's not them, it's the coding linking my Shopp to PayPal, that it likely changed during some update, of maybe Wordpress, but I forget.

    Any clues how I'm supposed to fix that? Is it somehow in my Shopp settings?

    Thanks ahead of time.


    Linda

  2. #2
    Post Impressionist
    Array
    vangogh's Avatar

    Join Date
    Aug 2008
    Location
    Boulder, Colorado
    Posts
    15,059
    Blog Entries
    1

    Default

    I wasn't aware of Shopp having handling fees. Maybe it came with a new update. That would probably be where the charges are coming from though. Look through the Shopp settings.

    I just did some searching and see Shopp mentioning the ability to include a handling fee. It must be in the settings.
    l Join me as I share my creative process and journey as a writer | StevenBradley.me
    l Design, Development, Marketing, and SEO Tutorials | Steven Bradley's Notebook
    l Get my book about Design Fundamentals

  3. #3

    Default

    No, the problem isn't with Shopp settings, as where there is handling, I kept that blank. I can't remember if I did something special with wordpress or godaddy when linking to PayPal. I'll see what I can find out.

  4. #4
    Post Impressionist
    Array
    vangogh's Avatar

    Join Date
    Aug 2008
    Location
    Boulder, Colorado
    Posts
    15,059
    Blog Entries
    1

    Default

    Let us know what you find out.

    Are you connecting to UPS or USPS for your shipping fees? If so maybe the handling fees are coming through that connection.
    l Join me as I share my creative process and journey as a writer | StevenBradley.me
    l Design, Development, Marketing, and SEO Tutorials | Steven Bradley's Notebook
    l Get my book about Design Fundamentals

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •