Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: What is wrong with my website?

  1. #1

    Default What is wrong with my website?

    Hi guys,

    I own a small moving company based in London

    Because in 80% of the times when we move clients they also need cleaning services a I decided to start a cleaning business as well.
    I chosen the name of the company to be Eva Cleaners (my wife's name is Eva), ordered a website and start distribute leaflets.
    So far there are not many cleaning jobs - most of the jobs are coming from clients of my other company but they are not enough to pay the bills.

    I rely on the website to get cleaning jobs but despite the traffic is pretty good ( Eva Cleaners gets around 800 - 1000 visitors/month) the calls are very few - no more then 10 - 20 calls/month. So I start thinking there is an issue with the website.

    Can you please check the site and share your thoughts?

    Are you gonna make a booking if you were looking for cleaning job?

    If not - what is bothering you?

    Can you suggest what you dislike in design/content/navigation?


    I will appreciate your help
    Peter

  2. #2
    Discount Prodigy
    Array
    Owen's Avatar

    Join Date
    Mar 2014
    Location
    Localhost
    Posts
    770

    Default

    Quote Originally Posted by peter12 View Post
    Hi guys,

    I own a small moving company based in London

    Because in 80% of the times when we move clients they also need cleaning services a I decided to start a cleaning business as well.
    I chosen the name of the company to be Eva Cleaners (my wife's name is Eva), ordered a website and start distribute leaflets.
    So far there are not many cleaning jobs - most of the jobs are coming from clients of my other company but they are not enough to pay the bills.

    I rely on the website to get cleaning jobs but despite the traffic is pretty good ( Eva Cleaners gets around 800 - 1000 visitors/month) the calls are very few - no more then 10 - 20 calls/month. So I start thinking there is an issue with the website.

    Can you please check the site and share your thoughts?

    Are you gonna make a booking if you were looking for cleaning job?

    If not - what is bothering you?

    Can you suggest what you dislike in design/content/navigation?


    I will appreciate your help
    Peter

    No offense, but it looks like you made it in 2008. Here's some CSS to make it look a little more modern: https://pastebin.com/2ZBrtu87

  3. #3
    Registered User
    Array
    Join Date
    Dec 2012
    Location
    New York
    Posts
    712

    Default

    I have to preface with I know very little about internet marketing. However, on your site I think the general design is fine. Not much more can be done I don't think.

    But, here is what stood out to me. The first page has too much to read. Being green is probably important to many but for me, I just want my place cleaned. The form for a quote put me off right away. Took me a few seconds to find a phone number even though it was on top in large font.

    For me, more impressive than the first page copy was the last page list of services. I'd put that on front, make a bold call to action with the phone # right in the middle. I know everybody fills forms online for everything but I would never. Let me see the list and make me call the phone#.

    Probably not much help, sorry.

  4. #4

    Default

    Looked good to me.

    It may not be the website but the profession itself. My buddy owns a commercial cleaning business. I asked why he does not do residential. He said it's too much trouble. People do not want strangers in their house touching and moving their things, possibly stealing.

  5. #5

    Default

    Hello

    So your site looks bad on mobile devices. It doesnt render correctly. Modern web sites are generally responsive. This means the content adapts to the size of the browser window. For example on the iPhone the screen is smaller than on a computer. Having a responsive site can help visitors see your company site better. Roughly 60% of all traffic online now is mobile. I would go for a re-design of your site with a specific emphasis on mobile ready.

    Beyond that you might consider a color pallet to define which colors your brand will specifically use. This will help customers recognize your brand more easily and give you a guide for future marketing materials (which colors to use etc.)


    Hopefully this helps you a bit.
    Exeter Studios LLC - Http://www.exeterstudios.com
    █ Unified Web Design, Logos, Small Business branding, print & Digital Media
    It's your dream. We can help make it happen.

  6. #6

    Default

    Website is just fine.

    I think your marketing may be the issue. Partnering with a commercial client or a self-moving truck rental company (in the states we have several). Also, try contacting a property management company or home-owners who rent privately -- these could be addition avenues of revenue.
    Are you a small business having trouble with customer acquisition and retention? I can help!
    https://www.linkedin.com/in/michaelujefferson/

  7. #7

    Default

    Something that not many people think about - The colors that you choose for your call to action. (Click Here, Book Now, Book a Cleaner) You want to make sure you are selecting "Non Color Blind" colors. You don't want something that becomes a grey over grey view. How are your prices compared to others in your area?

  8. #8

    Default

    Peter a couple more things.
    Your website is evacleaners.com (Have you looked at your traffic country source to see how much of your traffic is international?)
    You have a competitor with evaclean.uk.co - Don't think this would be much of a factor because they look very small - but the name is pretty much the same. (Marketing efforts could be driving traffic to them)

    On the side - sent you a PM.
    Regards,
    Shawn

  9. #9
    Registered User
    Array
    gimli's Avatar

    Join Date
    Mar 2018
    Location
    South Africa , East London
    Posts
    21

    Default

    Yea ive seen sites that look like this and still do well, it just contains way too much text for starters. Its good to have alot of content but you need to break them with headers, users often only scan headers and sub headers. Not responsive to mobile,,,,you just threw away 70 odd percent of internet users as google wont show this to any of them. Stock photos are a bad choice users see though them very quickly and also again the text is what 12 or 13 px ..... that you need 15 min. I think you have one outbound contextual link not that it would matter with the small text, think of how a user sees this and how it would guide them to purchase your service.

  10. #10
    Amature Expert
    Array
    Join Date
    Nov 2019
    Location
    Milwaukee
    Posts
    60

    Default

    Quote Originally Posted by peter12 View Post
    I rely on the website to get cleaning jobs but despite the traffic is pretty good ( Eva Cleaners gets around 800 - 1000 visitors/month) the calls are very few - no more then 10 - 20 calls/month. So I start thinking there is an issue with the website.
    The message on that page is $61 per bottle - you can do this- - call now.
    http://evacleaners.com/
    That's the message on that page.
    So. yes, there is a design problem.
    - Visualize one perfect grateful customer - Educate them on how to purchase intelligently - Deliver an amazing, unforgettable purchase experience. - Support the customer for their life

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •