
Originally Posted by
tallen
To follow up on Warren's comment, "getting on the same page" is typically done by having a program of regular performance reviews with all employees. In many businesses these are done annually, but they could be done at a more frequent interval. Typically, the employee is asked to complete a self-assessment of their work, and the employer may do formal observations, look at productivity metrics, or gather other "data." This might be followed by a meeting where the employer and employee would sit down to discuss the employee's work performance, strengths and weaknesses, and goals for improvement (as necessary). The key thing is to document, document, document.... It is a fair bit of work to do it right (but less than doing it wrong and ending up in court). If you have 20 employees, establishing some sort of formal program of regular evaluation would be worthwhile. Do you have an employee handbook?
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