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Obviously this client of yours knows they aren't doing a very good job, since they are afraid to build a website because they'll get complaints.

And here I figured that the company built a product...

But again, it seems a few people are going to great lengths to single out really minute specific instances, instead of answering the general question.
I think it's been established that there can...

If you don't have a presence online, not even basic information, where exactly do the people who are your target demographic go to find out more about your business or at least find basic contact...

However, I (and many others in my generation) simply won't do business with someone we can't research during our free time.
So have you thought that maybe you were not the business' best potential...

This is funny: the people who do web sites are saying everyone has to have a web site. I'm shocked!

As a web site developer/designer, you come into contact with 100% of the types of business who...

How do you know that a site wouldn't attract more potential customers without a salesperson lifting a finger?

That's why there are few absolutes in marketing. Because if you really truly...

I still go back to one of my customers who had $70 million in sales and no web site. They didn't need it, their marketing was not going to be helped or hurt by it, so they didn't bother. I have...

In today’s world most businesses can benefit from a web presence, but I don’t think it’s necessary for every business.
We've done this discussion before... haven't we?

It's a question of whether...