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  1. Yes, I find they are so fast on Twitter, is it...

    What you are describing sounds a little bigger than what I was envisioning, so I have to adjust my response.

    If you have that many agents or are fielding that many requests I can see how chat...
  2. Hum? I don't remember I mentioned losing sales.

    Hum? I don't remember I mentioned losing sales.
  3. Hi Harold, thanks for your sharing. I have to be...

    Hi Harold, thanks for your sharing. I have to be honest, I have the same concern as you did at the beginning. Just from my own experience with speaking to agent, I will need to have a little more...
  4. How to please customers while still gain sales?

    While I have more and more potential customers through SEO, PPC, Ads, social media and other channel, how to raise conversion rate is the biggest bomb in my mind. From all my limited experience, live...
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