I’ve personally experienced the worst examples of the “family business”. My memories include relatives clocking in to get paid and leaving for the entire day, relatives opening the restaurant an hour late while customers are waiting outside and no prep work is done, and relatives stealing money and food in quantities that make you wonder if they are shipping it overseas to third world countries. But those examples are bland compared to the sheer entertainment of husbands and wives having pay-per-view-worthy ...
Upselling and cross-selling is how you divert customer attention to the items you’re trying to push. The reasons for doing this are to get the customer to buy more food and possibly more expensive items which will increase the profits for both the restaurant and the server. The other reason is to encourage the customer to buy items that you are trying to get rid of such as fish when it’s getting close to its expiration date. When upselling, you should always: Know which items to ...
There are countless “How To” and “Top Ten” (or some other number) articles on the subject of starting up, sustaining, and growing a small business. We thought it might be fun to take a different tack and instead deliver some great ideas on how to at best stall your small business, at worst end up having to close your doors. Don’t waste time figuring out the vision or mission of your business. That way you won’t have even the most basic foundation necessary for making good business ...
“Fighting for Truth, Justice, and the American Small Biz Owner, Mark Montgomery, the Small Biz super hero, is shaking up Sacramento's morning commute with The Mark Montgomery Show. As a business owner/entrepreneur, founder of the California Small Business Coalition and now, Small Biz Talk Radio, he's fighting to empower the small business owner!” The quote above is from the About page on the California Small Business Talk Radio website. It goes on to say that “The Mark Montgomery ...
Have you ever driven a vehicle when the tires weren’t properly aligned? If you have you probably know what it’s like for your car to want to make a left hand turn on its own or been slightly embarrassed as your vehicle wobbled down the highway during your morning commute. When things (including tires) are in alignment it means that parts work together because they’re properly ordered or arranged. Today small business owners are hearing a lot about how “sales and marketing alignment” ...
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