Sasha Smith

  1. Unhappy Restaurant Customers: How to Handle it

    Restaurants are the type of business where word-of-mouth can be the most crucial form of advertising. There are so many restaurants to choose from that customers don’t have to bother trying a place if someone told them the food is horrible and the service sucks.

    Unsatisfied customers are inevitable, but how you handle them can be vital to your restaurant’s reputation. Just be careful not to turn into “that place” that comps people free meals for every minor complaint. Whether the ...
    Categories
    Small Business
  2. Vendor Relationships: Finding Your Culinary Soul Mate

    The relationship you create with food vendors can be the most crucial for your restaurant. Simply choosing the cheapest price for all of your supply needs is not necessarily the best route when it comes to choosing which vendors to use. Quality and trust are much more important factors in determining which vendors to enter into a business relationship with.

    When researching vendors, try to find out which companies other restaurants are using and how the vendor is meeting their needs. ...
    Categories
    Small Business
  3. Make Your Profits Grow: In Your Restaurant Garden

    Restaurant gardens are a great way to have maximum control over your inventory, and depending on the size and nature of your garden, they can also play a huge role in your food costs. There are so many advantages to planting your own garden that you might want to consider going above and beyond the typical herb patches that many chefs plant along the side of the building.

    It may take some time to get your garden going, but once you do, you will experience a noticeable decrease in ...
    Categories
    Small Business