Sasha Smith

  1. Family Business: The Pros and Cons of Working with Relatives

    I’ve personally experienced the worst examples of the “family business”. My memories include relatives clocking in to get paid and leaving for the entire day, relatives opening the restaurant an hour late while customers are waiting outside and no prep work is done, and relatives stealing money and food in quantities that make you wonder if they are shipping it overseas to third world countries. But those examples are bland compared to the sheer entertainment of husbands and wives having pay-per-view-worthy ...
    Categories
    Small Business
  2. Restaurants: How to Upsell

    Upselling and cross-selling is how you divert customer attention to the items you’re trying to push. The reasons for doing this are to get the customer to buy more food and possibly more expensive items which will increase the profits for both the restaurant and the server. The other reason is to encourage the customer to buy items that you are trying to get rid of such as fish when it’s getting close to its expiration date. When upselling, you should always:

    Know which items to ...
    Categories
    Small Business
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