
Originally Posted by
Steve B
I'll just pass on my experience - for what it's worth.
I owned a direct mail advertising magazine and, obviously, had to sell advertising. We had a three issue min. when we signed someone up. I've advertised my fence business in my own magazine for 2 years (a total of 24 issues) and for 3 years in a row (36 issues) in a similar magazine in our area. I've done cable TV two different times (for several months in a row, many spots per day etc.). I've sent out numerous direct mail pieces (often repeating to the same list up to 4 times) and I have been handing out my literature in newspaper boxes for many years (often repeating to the same areas). I've done several other print advertising things - all of them required a min. number of issues. Some of these things I've done for 4 different businesses that I've owned. I've also read lots of marketing books and articles that tell you how important it is to repeat your message.
My experience is that in every single one of these examples I experienced the most phone calls the first time I did something (the first issue, or the first few days of the TV advertising). Or, even the first time I go through a neighborhood with my litereature. As the owner of the magazine, I also got lots of feedback from my advertisors. Many of them told me they had the same experience. It worked pretty well the first issue, then it tailed off and the calls dried up.
I am completely convinced that the advertising sales people are wrong about the benefit of repeating (at least within the same product). The requirement is primarily in place so they can lock in an advertisor for a longer period of time. I also beleive they are not being dishonest, because everything they have ever read or been told durng their training tells them that repeating is important.
I'm sure repetition is important and can work for many businesses in many areas. I'm sure it's not an accident that Coke, Ford, Pepsi etc. all keep on advertising month after month and year after year in the same magazines or TV slot. But, for whatever reason, for the local service type businesses that I've owned it hasn't worked for me.
With that said, I have experienced a lot of sales because people have seen my message several times. But, it's typically with several different mediums (I saw you on TV, then I got a flyer in my newspaper box, and my co-worker has told me about your service). So, I do the opposite of popular wisdom. I advertise in something for whatever the min. is and when the effectiveness dries up - I move on to something else. This year, I'm changing my strategy again. I will only advertise in something if they will do it on a commission basis. I'll tell them how many jobs I get as a result, then I will pay them x amount per new customer. I realize it's unlikely that anybody will agree to this - and, that will be O.K. for me this year.
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