I haven't been here for a while (very busy) so I apologize for my absence. I need your advice!
I have a client in the US that owes me over $3,500 and is ignoring my repeated emails and phone calls. They have always paid before, so I was surprised at this turn of events. The invoices were due on receipt and were originally sent at the beginning of July.
I know that a month isn't a long time, but what concerns me the most is that they aren't responding at all. The project has been completed and all work delivered.
To further complicate things, I'm based in Canada, so I'm not sure if I'm going to have much luck.
Does anyone have any advice/tips as to what my next steps should be? Should I continue calling and emailing (politely, of course) or should I begin to sound a bit more harsh? I don't want to foster any negative feelings, but I do want to get paid.
Thanks in advance, guys!