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Thread: How to deal with tough clients

  1. #11
    Member Array
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    You’d better provide each of your customers with specific requirements on how to choose media and write text content. And these recommendations should be in writing so that your client won’t have to refer to you every time they update the website. Besides, this will give you an opportunity to refer your client to the recommendations every time the content needs revision.

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    Member Array Stefany's Avatar
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    Quote Originally Posted by Harold Mansfield View Post
    It gets easier.

    The savvy client (scam artist) who will shop around until they find someone careless who they can exploit and get free work out is the best education you'll get. After a few of those you will never cost yourself time and money again.

    Trust me. For first time clients put all of the deliverables in writing. Those people who will demand free work if you aren't clear are out there and they know what they're doing.

    When everyone is clear, and you deliver, every one walks away happy. Having things in writing also gives you leeway to throw in a few extras if time allows and look like a stud.
    So true! I used to get bombarded with "clients" wanting free websites when i was starting out. now, not so much since I have a lot of experience they are not even trying.

    And yes, always put things in writing.

  3. #13
    Member Array Jennina's Avatar
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    Clients really have varying requirements. I think the best thing to do here is when you get a new lead, explain to them beforehand the services you provide especially the limitations of what you offer.
    Account Executive/Web Content Writer at Redkite Digital Marketing
    Never Stop Being Awesome!

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